Housing Online sign up support

If you need help signing up please read our step by step guide or see "How to" video below.
 

How to sign up to Housing Online


If you are a Housing Applicant and need some help using the Housing Online website, please visit a dedicated page with Frequently asked questions and 'How to' videos.

Don't feel confident about using Housing Online?

If you don't feel confident using online services, the first thing to do would be to ask a family member or friend to help you. We also offer IT training courses. To enrol for one of these courses please go to: https://www.leicester.gov.uk/schools-and-learning/adult-skills-and-learning/

If you want to speak to someone to help you use Housing Online, then you can send us a message or call our Housing Online Support Team on 0116 454 0990. Please note this phone number is for Housing Online Support matters only and staff will not be able to help with other enquires.